What Are Others Thinking?

This video is being used by hospitals all over to help their employees to have a greater understanding of not only the patients they encounter, but their fellow workers and volunteers too.  It's also not limited to the health care industry - the same video could be shot of people walking down the street in your town, or driving the car next to you.  Maybe the reason "that idiot" cut you off was due to his/her mind being on something else?  Maybe next time we get cut off in traffic, we might think of this video and have a bit of empathy... 

My thanks to the Cleveland Clinic for this production.